![]() This is also covered in the User Guide under "Configure Dell Command | Update" then user "BIOS" ( )įor additional reference on downloading and installing drivers, refer to the following Dell Knowledge Base Article: Drivers and Downloads FAQs.if Dell Command | Update is "freezing" on BIOS updates, please see this article: Dell Command Update hangs at a BIOS update when a BIOS password is set.if Dell Command | Update is showing "Unable to retrieve computer inventory Information" error, please see this article: Alienware Update/ Dell Update/dell Command Update (AU/DU/DCU) is Unable to Check for Updates.If Dell Command | Update is not installing drivers after a fresh install, please see this article: Dell Command | Update Cannot Install a Baseline of Applications.Pick-up schedule is 2-3 days after request confirmation.If you are experiencing issues downloading or installing drivers to your computer using Dell Command | Update, please check some articles on common issues:.MSI Engineers will check the unit according to the MSI Warranty policy.Logistic personnel does not troubleshoot or repair units.MSI Service also has the right to change the pickup schedule, and the end-user will be advised of the change a day before.MSI Service has the right to reject requests if the pickup location is inaccessible.On-site pickup is for NCR Customers only.Only Units covered by the warranty can request a pickup, and the unit’s warranty will base on the invoice date.Notebook series eligible for this service are GT Titan, GS Stealth, GE Raider, GP Leopard, Creator Series, Prestige Series, and WS Workstation laptops. ![]() This service is valid to MSI Notebooks purchased from authorized dealers in the Philippines.Onsite pickup requests can also be made through these channels for convenience. This service is a commitment to MSI laptop users to avail warranty services in the convenience of their own homes during the COVID-19 pandemic.ĭifferent channels are available for end-users to get tech support for their MSI laptops. MSI Gaming, a world-leader brand in gaming laptops, wants to support its loyal customers by offering a free pickup service for warranty and repair claims within NCR Region. MSI Gaming Philippines launches pickup service for laptop repair and RMA ![]()
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